Plans, Protection and Estimates services for any UK site.  |  Tel: 0800 0853 865
National One Call
Protecting People and Sites throughout the UK

Client Login

Email Address:
Forgotten Password?
Click here for reminder

Dial Before You Dig (UK)
Please get in touch if you have any queries:
t: 0800 0853 865

A Selection of our Partners & Clients
Survey Design Services Ltd
Surveyor (General)
Chestfield Revel
Molehill Rd
National One Call

Dial Before You Dig is a service provided by National One Call


Dial Before You Dig  /  Retriever

Our Retriever service delivers you a completed Enquiry Pack containing all plans, Not-Affected responses, copies of any invoices for asset owner charges and certification of the enquiry detailing the contacts that were made and the results of each contact. Delivery is 12 to 15 working days. Feedback from our clients tell us that they are delighted with our service and continue to use us and recommend us to colleagues, but that sometimes they require flexibility in how plans are delivered.

You select which contacts you require and we deliver the completed Planning Pack to you in 12 to 15 working days. We make the contacts, pay any charges and you get the utility plans, Not-Affected's, invoice copies & certificate.

Cost: £99 (Standard Site)  + any utility charges

Retriever will get you the plans for:

Drainage & gullies Electricity Gas Pipelines
Street lighting Telecoms Traffic control Water & sewerage

There can be over 60 contacts for any site. Note that some utilities charge for a search or to provide a plan. We account for this in our Retriever quote and provide copies of invoices in the Planning Pack.

Who uses Dial Before You Dig?

We have a wide range of clients, from private citizens to blue-chip companies, government authorities to major utilities, needing utility plans for works or planning. New clients join us daily as they see the benefits of Dial Before You Dig. There are no registration fees and no costs for adding users. Corporate clients have account facilities and receive preferential rates for high volumes of enquiries or special projects. We have a Projects Team for very large or long-term planning requirements.

Quite a few of the organisations that we contact for their plans - utilities / authorities etc - also use our services to get plans for their own works.

Our InSite Partners are generally Retriever clients who are able to provide quotes for their own specialist services. Due to our quality and price, our Retriever service is often used by organisations who offer a similar service to their own clients.

©2020 National One Call. All Rights Reserved.